Socialtext moves the collaboration goalposts | There’s a bit of buzz flying around Socialtext. It’s all part of the Socialprise trend. In this case a wiki is used as the base but we’re seeing the same thing with CRM systems.

IT cost cutting 101 | From a panel of Gartner analysts. It includes such joys as “Cut people first. Freeze headcount, cut regional support and eliminate bonuses.”

Reputation Management | The article focuses on ReputationHQ who have a new product out for managing the online buzz about an organization – “It tracks mentions of your company via searches, lets you set up tasks to deal with them, tag them, and discuss them on an internal wiki.” The Washington Post has an interesting case study on the topic and here are some suggestions for buzz tracking tools.

Socialprise | “…applications are a convergence of social media and enterprise applications”. *sigh*, you have a busy couple of weeks and they sneak a new buzzword on you. More here and here. It seems to be a step beyond with the likes of Oracle are doing – adding social functionality to existing systems. Instead, based on what InsideView seems to be offering, platforms now actively search the social web for customer data.

Amazon Takes the Humans Out of Fulfillment With New API | It’s something that some of the Sri Lanka based organizations I’m working for might seriously consider. While they are eager to start selling over the web, there’s any number of logistical issues – particularly for the smaller companies – that hold them back. Amazon’s page on Fulfillment is here and relevant information for overseas based organizations can be found here.

Oracle CRM | I’m really interested in how companies approach social applications, not just as marketing tools but as something fundamental to their business processes. The latest version of Oracle CRM is extremely interesting in that light given the features it introduces – widgets, gadgets, personal portals, adding RSS feeds.

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